Saturday, 19 April 2008

Are We Being Neglected By US Software Companies?

vista The more times I visit the .com version of major US company's websites the more I feel that we are being shortchanged here in the UK. For example today on the Microsoft.com site there were links to downloads and deals for Vista owners, free help to setup a new business and ways to work with slower Internet connections. The Microsoft.co.uk site on the other hand had a pixilated looking set of Vista graphics with the headline "Introducing Windows Vista" and then links to a security updates and a trial for Office 2007. You can't seriously be telling me that the same amount of effort goes into the two sites. Windows Vista has been out for over a year! We don't need introduced to it yet again. appleCome on Microsoft give us the same level of effort at least on your site, it's bad enough that we have yet to see any sign of the Zune over here and those of  us who do own it can't get any help with problems. There's a reason I now own an iPod Touch and Shuffle.

This isn't limited to Microsoft however. There are other companies that have a difference between the US and UK version of the sites and the UK versions are nearly always lacking the information and quality of the .com site.

Looking beyond site differences and to prices and we saw from Apple's iTunes the overcharging that was going on at this side of the pond. The basic Macbook comes in at $1099 (£550 approximately) from the Apple.com store. The same Macbook on zunethe Apple.com\uk store comes in at a surprising $1395 (£699 approximately).

It's difficult not to get fed up with uneven pricing, differing standards in websites and lack of assistance and I wonder just how many other people over here feel the same way as I do.

Post a Comment