Saturday, 12 July 2008

The Apple Tastes Sour Today!

I've been quite complimentary to Apple over the last few days and I was fully ready to accept that perhaps they had their game together. Today however has been an absolute nightmare for me in terms of Apple software. I signed up to Mobile Me when I got my first opportunity and got it setup on the Mac with virtually no problems. Everything seemed to sync and play ball. Then I discovered that the web apps were down. Well no big deal it's the first day and they're probably being pounded so I'm happy to wait and decided to get my PC setup. This is where the trouble started.

Trying to sync Outlook 2007, a supported application, with Mobile Me was a horrible experience. The Outlook Sync Client kept crashing and therefore failing to sync correctly. After some investigation I discovered that this was down to an issue with my contacts. So I wiped my Outlook, and therefore Windows Live, contact list under the impression that I could sync again from Mobile Me. After all it did have the most up-to-date version of the contact list. That didn't happen. Instead the contacts did not sync back. Neither did the calendar for that matter. I was left with the task of recovering my contact list from my Windows Contacts. Thankfully the nice people in Redmond have made this task easy with the Windows Live Contacts importer tools. Maybe they foresaw the disaster Apple would have trying to play with the big boys and knew we'd coming running back to them.

Anyway back to the issues. With a newly repaired contact list I switched the Macbook back on to see if the iPod Touch update is out yet, it's not by the way and it's getting frustrating. The Macbook then chirped up with it's list of syncs that had to be done and most of them were blanks! They seemed to be failures from the feeble attempts to sync with Outlook and they remained in the sync log waiting to be written to somewhere. Anyway I'll clear them in a bit and then I have to give some real consideration to the idea of abandoning Mobile Me until the issues are sorted.

I don't want to come across completely negative though so I will say that some of the stuff that has been done with Mobile Me so far is excellent. The Web Apps look fantastic now they are up and running and really are a pleasure to use. The push functionality is something I look forward to testing on the iPod Touch when it gets it's new update, hopefully tomorrow and there are some great looking apps in the app store. It's extremely unfortunate that the teething problems of today have overshadowed an extremely promising service but for £60+ I want something that will operate when I need it and today it didn't.

Now how do I actually go about uninstalling Mobile Me from Vista anyway??

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