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Showing posts from August, 2011

Problem Moving Email Accounts After BlackBerry Device Change

Recently I decided to move back to my BlackBerry Bold 9000 from the 9780. With the bigger keyboard, silver edges and, believe it or not, the trackball, I find the 9000 an absolute joy to use. I ran into a problem though, my email accounts would not move over. I used email setup as usual and got presented with the screen accurately saying that a new device had been detected and my accounts had to be moved. I agreed and entered the passwords for each one, nothing happened. They reported success but no activation mails, no nothing.

The solution I found is unfortunately slightly typical of RIM in that it's unnecessarily complicated. Here's the solution that worked for me:
1. Rather than going to Email Setup navigate to http://mobile.blackberry.com on your device browser.
2. Select your country from the drop down.
3. Scroll down and select to Email.
4. Scroll down on the next screen and select Integrate Email
5, You will be presented with a screen notifying you that a new device i…