Skip to main content

Problem Moving Email Accounts After BlackBerry Device Change

Image from Crackberry.com
Recently I decided to move back to my BlackBerry Bold 9000 from the 9780. With the bigger keyboard, silver edges and, believe it or not, the trackball, I find the 9000 an absolute joy to use. I ran into a problem though, my email accounts would not move over. I used email setup as usual and got presented with the screen accurately saying that a new device had been detected and my accounts had to be moved. I agreed and entered the passwords for each one, nothing happened. They reported success but no activation mails, no nothing.

The solution I found is unfortunately slightly typical of RIM in that it's unnecessarily complicated. Here's the solution that worked for me:
1. Rather than going to Email Setup navigate to http://mobile.blackberry.com on your device browser.
2. Select your country from the drop down.
3. Scroll down and select to Email.
4. Scroll down on the next screen and select Integrate Email
5, You will be presented with a screen notifying you that a new device is detected and asking you to move your accounts.
6. You will finally be presented with a screen listing each account and asking for your passwords to validate, enter the passwords one-by-one hitting the validate button on each as you go.
7. Once all accounts are validated you should be presented with a success screen and in 20 minutes your emails will start to arrive again.

I hope this helps anyone else who encounters this rather awkward problem.

Post a Comment

Popular posts from this blog

iOS 8.4 Is Here!

iOS8.4 is here and available to download so head over and grab it from Software Update.

Radon in Newry, Mourne and Down - Action & Education Needed

Council budgets have been and continue to be slashed and perhaps that's the reason why more is not being done to educate people on the risk Radon gas is posing to their health in the area of Newry, Mourne and Down. A recently published Government report includes the below map which starkly highlights the huge areas of the district that are potentially exposed to high levels of this naturally occurring radioactive gas.



While the UK Government recognises and highlights the role this gas plays in causing lung cancer the EPA in the U.S. goes further adding numbers and additional facts such as : 1. 21,000 deaths a year are linked to Radon gas in the U.S.  2. It's the second biggest cause of lung cancer after smoking 3. Radon can enter the home through the water supply as well as the soil 4. There is a risk of stomach cancer from ingesting water containing Radon and lung cancer from inhaling the gas carried in the water.
To help protect and educate the population it's time the c…

Asteroid 1999 FN53: The Truth

This is a short post just to correct reports coming out of some media outlets. The 0.9 km wide 1999 FN53 asteroid is not going to hit us on May 14th. There are no instabilities in its orbit that might send it our way. In fact it will not hit us within the next 8000 years. Its going to miss us by about 7 million miles. Panic over. Check out the link below from NASA JPL for more details:
http://echo.jpl.nasa.gov/asteroids/1999FN53/1999FN53_planning.html